Privacy policy

Privacy Policy

Effective Date: 6. 2. 2025

At Ramicall (operated by Ramicorp s.r.o., registered under the laws of the Czech Republic, company number 09952136, with its registered office at Hasičská 550/50, Ostrava-Hrabůvka, 700 30), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your data when using the Ramicall mobile application (the „App“).

1. Information We Collect

We collect several types of information to provide and improve the service we offer to you, including:

1.1 Personal Data

When you use the App, we may collect personal data such as:

Name
Email address
Phone number
Location data (if enabled by you)

1.2 Usage Data

We collect information about how you access and use the App („Usage Data“). This Usage Data may include information such as your device’s internet protocol address (e.g., IP address), browser type, the pages of the App that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1.3 Device Information

We may collect information about your device, including:

Device type
Operating system version
Unique device identifiers

2. How We Use Your Information

We use the information we collect in the following ways:

To provide and maintain the App
To notify you about changes to our App
To allow you to participate in interactive features when you choose to do so
To monitor the usage of the App
To detect, prevent, and address technical issues
To communicate with you, including providing customer support

3. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

4. Data Security

The security of your data is important to us. We use administrative, technical, and physical security measures to help protect your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

5. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following situations:

Service Providers: We may employ third-party companies or individuals to facilitate the App’s functionality, provide the App on our behalf, or assist us in analyzing how the App is used.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request access to your personal data that we hold.
Correction: You can request that we correct or update your personal data if it is inaccurate or incomplete.
Deletion: You can request the deletion of your personal data under certain circumstances.
Restriction of Processing: You can request a restriction on the processing of your personal data.
Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at crm@ramisys.cz.

7. Third-Party Links

Our App may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Children’s Privacy

Our App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.